Shipping policy
Shipping cost
Free shipping starting at $50 in Canada.
Delivery time
Delivery time may vary depending on your location and carrier.
|
Canada |
1 to 8 days (1 to 5 days if you are in Quebec) |
|
United States |
4 to 12 days |
|
International |
2 to 15 days |
To know: Orders shipped in Canada are sent via Canada Post or Purolator, depending on what you selected. Orders shipped in the United States and internationally are sent via UPS.
Taxes
If an order is shipped to the following provinces or territories, 4 elements must collect the applicable taxes as described:
British Columbia (BC) – 12% HST on merchandise and freight
Alberta (AB) – 5% GST on merchandise and freight
Saskatchewan (SK) – 5% GST on merchandise and freight
Manitoba (MB) – 7% PST on merchandise plus 5% GST on merchandise and freight
Ontario (ON) – 13% HST on merchandise and freight
Quebec (QC) – 9.975% PST on the total of the merchandise and freight plus 5% GST on merchandise and freight
New Brunswick (NB) – 13% HST on merchandise and freight
Nova Scotia (NS) – 15% HST on merchandise and freight
Prince Edward Island (PE) – 5% GST on merchandise and freight
Newfoundland (NL) – 13% HST on merchandise and freight
Northwest Territories (NT) – 5% GST on merchandise and freight
Yukon (YT) – 5% GST on merchandise and freight
Nunavut (NU) – 5% GST on merchandise and freight
Canadian taxes are not collected on orders shipped outside of Canada.
Shipping to the USA
Orders sent to the USA are shipped by UPS. On orders shipped to the USA, Canadian taxes are not charged; however, all orders pass through customs and are subject to import duties, taxes, and custom processing fees. A customs invoice may arrive with your parcel or may follow in the mail. Recipients are responsible for paying these additional fees.UNDZ is unable to provide estimates for customs fees. Check with your local customs office for more information.
International Shipping
Orders going to international destinations are shipped by UPS. Orders shipped outside of Canada, Canadian taxes are not charged; however, all orders pass through customs and are subject to import duties, taxes, and custom processing fees. A customs invoice may arrive with your parcel or may follow in the mail. Recipients are responsible for paying these additional fees. UNDZ is unable to provide estimates for customs fees. Check with your local customs office for more information.